Vishnu Waman Thakur Charitable Trust's
Bhaskar Waman Thakur College of Science,
Yashvant Keshav Patil College of Commerce,
Vidhya Dayanand Patil College of Arts,
VIVA College
(NAAC ACCREDITED-'B' Grade, CGPA 2.69)
GRIEVANCE REDRESSAL CELL
The college has formed the Grievance Redressal Cell for addressing the grievances which are supposed to be submitted in writing and necessary procedure will be followed by the committee for solving the matters brought forth.
In case of grievance regarding students:
- The grievance of the students should be accepted in writing and shall be presented before the committee comprising of at least four members of which at least one member of the respective department should be present at the time of the hearing of the cases registered under their concerned department.
- Both the aggrieved parties should be present at the time of hearing of their case before the committee.
- After hearing from both the parties by giving them due opportunity of hearing, members should discuss the matter and necessary / required decision should be taken thereafter.
- If necessary the parents of the aggrieved students should be called to report the matter to them.
- A record of the complaints has to be kept by the committee and also by the respective departments.
In case of general grievances:
- The aggrieved party should report the grievance in writing to the cell and appropriate measures will be taken by the Committee after proper analysis of the matter/s.
- A record of the complaints has to be kept by the committee and also by the respective departments.